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What can we offer you?

The conversations you have with your customer’s matter.

At Ansaback, we know that communication is everything. The moment a customer picks up the phone to speak with your company is a crucial one for your business. That first moment of human contact will set the tone for everything that follows. Positive experiences build relationships, and healthy relationships lead to better results for your clients and your company. Ansaback is here to help you seize that moment every time, with an exceptional range of professional call centre services crafted especially for you and your customers.

We offer fully bespoke call centre services for your specific needs

You won’t find one-size-fits-all scripts or generic solutions at Ansaback. Your business is unique, and so are your call handling requirements. We’ll spend time with you to learn everything there is to know about your company, your customers, your goals, and what you’re looking for from our services. We offer a full suite of cutting-edge telephone call handling services and technologies which can be customised to fit your exact specifications.

We treat your customers as our own

Courtesy. Efficiency. Reliability. Professionalism. These are the four cornerstones of quality customer service, but at Ansaback they are only the beginning. When we represent your company, we take our responsibilities as ambassadors for your brand very seriously. We make it our business to know yours, and to treat your customers the way you would. Our UK call centre is our pride and joy. All calls are answered on-site, in-country, which allows us to ensure the highest levels of quality control and customer care 24 hours a day, seven days a week, 365 days of the year. Every call counts.

We support your growth

Every company hopes for rapid growth, but it can leave your business feeling stretched. We’re here to step into the gap. Outsourcing your call-handling needs to our professional staff means that each and every call will be handled with the care it deserves, no matter what the circumstances. As a seamless extension of your business, Ansaback enables you to grow without increasing staffing or office space. Our highly trained and experienced UK-based Customer Care Advisors are here for you and for your customers, every step of the way.

 

What do our customers say?

View our case studies

Looking for expert opinion?

View our industry blog
Why Ansaback?
  • A powerful extension of your business
  • Great people, delivering great experiences
  • Making every contact count
Our People
Employees of the month

‘Go Jo!’ campaign for Cancer Research fundraising

June 9, 2017
Our Customer Care Advisor, Jo Weir, is running a campaign to raise money for Cancer Research, and we are backing her 100% Jo was...
Read more