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Tag Archives: outsourcing

Why is outsourcing your customer service a taboo?

As a Business Process Outsourcer (BPO) servicing over 400 clients in a variety of capacities, we have become experts in providing bespoke and personalised professional services. However, we have many clients who prefer to keep their outsourcing activities discreet, this has long been the case in our industry, but as customers become more aware of…

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Online Retailers in the Dark about ‘Vampire’ Shopppers

October 16, 2017
Yonder Digital Group researches the most active hours of online shopping and the support that retailers offer (or don’t)
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