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Tag Archives: multimodality

Multichannel, omnichannel and multimodality

what does it all mean? As technology moves forward at an increasingly rapid pace, new channels of communication continue to ¬†emerge that allow organisations and customers to interact on multiple new levels. Gone are the days of frustrated customers shuffling agitatedly in the queue for the Customer Liaison Representative and arriving at the desk disheartened,…

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Online Retailers in the Dark about ‘Vampire’ Shopppers

October 16, 2017
Yonder Digital Group researches the most active hours of online shopping and the support that retailers offer (or don’t)
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