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Tag Archives: motivation

Mr Motivator

Five easy ways to motivate your contact centre staff Lucky dip Our outbound coordinator, Amy, introduced a lucky dip that Customer Care Advisors can take a go on after a particularly good call/making targets etc. The lucky dip could be a chocolate bar, being allowed to leave 5 minutes early, having his or her tea…

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Employees of the month

Online Retailers in the Dark about ‘Vampire’ Shopppers

October 16, 2017
Yonder Digital Group researches the most active hours of online shopping and the support that retailers offer (or don’t)
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