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Tag Archives: improve. environment

How do we achieve good Employee Experience in the contact centre?

In the last instalment, we discussed the 3 environments that make up the employee experience: physical space, cultural attitude and technological provisions. Often, organisations will offer one or two of these environments. An organisation which provides an encouraging and progressive culture teamed with access to the latest technology is described as an empowered organisation. Staff…

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Employees of the month

‘Go Jo!’ campaign for Cancer Research fundraising

June 9, 2017
Our Customer Care Advisor, Jo Weir, is running a campaign to raise money for Cancer Research, and we are backing her 100% Jo was...
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