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Tag Archives: human interaction

Research finds lack of human interaction loses customers

To test whether forsaking all human interaction in favour of total automation is really a cost-effective silver-bullet solution, Yonder Digital Group commissioned research among UK consumers and found that an overwhelming 87% report they tend to stay more loyal and increase their business with companies who offer a real person to talk to at the…

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Employees of the month

Focus on Jane Clarke

August 3, 2017
Name: Jane Clarke Aka: Soon to be Mrs Jane Callow! Job title: Team Leader/ Brand Champion for Macmillan. Time in the company: 8.5 Years...
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