Name *

Contact Number *

Quote Information *

Tag Archives: focus on

Focus on Jane Clarke

Name: Jane Clarke Aka: Soon to be Mrs Jane Callow! Job title: Team Leader/ Brand Champion for Macmillan. Time in the company: 8.5 Years What does your job entail day to day: Answering calls, checking stats, training, call monitoring, updating the team spread sheet, liaising with client emails and campaign training. What is your favourite…

Focus on Matthew Button

Name: Matthew Button Aka: Matt Job title: Project Manager Time in the company: 5 ½ years What was your route of progression? Contact Centre Advisor, Customer Experience Technical, IT What does your job entail day to day? All sorts of things, monitoring and maintaining IT Systems and the network, resolving technical issues, implementing new and…

Focus on…Kerrie Van Tankeren

Name: Kerrie Van Tankeren Aka: KVT, Tinker Job title: CX Manager Time in the company: 9 years What was your route of progression in the company? Bureau Advisor, Team Leader, Telecoms Advisor, CS Advisor, Relief Customer Service Supervisor, Relief Supervisor, Supervisor, CX Manager What does your job entail day to day? Dealing mainly with Telco…

Our People
Employees of the month

Bringing Advisors and Customers Together

October 30, 2017
Empower your advisors and give them the confidence to engage with the customer. When customers call into a contact centre, they are expecting a...
Read more