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Tag Archives: customer journey

Joining up People and Technology

How can brokers ensure that they are present at key stages of the customer journey to purchasing or renewing insurance? And what are the handful of best practice brokers already doing? Graham Ede talks people and technology in the insurance sector to Best Advice.

Our People
Employees of the month

Bringing Advisors and Customers Together

October 30, 2017
Empower your advisors and give them the confidence to engage with the customer. When customers call into a contact centre, they are expecting a...
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