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Tag Archives: customer journey

Joining up People and Technology

How can brokers ensure that they are present at key stages of the customer journey to purchasing or renewing insurance? And what are the handful of best practice brokers already doing? Graham Ede talks people and technology in the insurance sector to Best Advice.

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Online Retailers in the Dark about ‘Vampire’ Shopppers

October 16, 2017
Yonder Digital Group researches the most active hours of online shopping and the support that retailers offer (or don’t)
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