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Retail / E-commerce Call Centre

24/7/365 Support for the retail market

Ansaback delivers services ranging from simple product information and brochure request lines to order processing and upselling in the retail sector. We also have extensive experience of offering full customer service support including handling product returns and exchanges, fulfilment product requirements and working with fulfilment houses.

At Ansaback we are very sensitive to the brand value of our retail and e-commerce customers and appoint Brand Champions who are the representative of the client in our call centre.

Over the last decade, the retail sector has changed beyond all recognition. Keeping the confidence and loyalty of customers in the global online marketplace requires uncompromising and responsive customer service.

Through our web chat and social media management systems, we can manage a whole new world of conversations whether customers whether are calling, tweeting, texting, posting or talking.

When you partner with Ansaback, you instantly expand your reach, your resources, and your relationships with each person who encounters your brand 24/7.

For a confidential discussion call us now on 0800 088 7878.

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Why Ansaback?
  • A powerful extension of your business
  • Great people, delivering great experiences
  • Making every contact count
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