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Public Sector Call Centre

24/7/365 Professional, cost-effective support for the public sector

Ansaback can work with you to design a streamlined, fully integrated approach to dealing with the needs and enquiries of your constituents, patients, customers, and other members of the public, in a caring and efficient manner.

We train our advisors carefully to ensure they have the appropriate level of sensitivity with the right amount of product knowledge. We also believe that outstanding listening skills are central to every interaction.

The protection of non-public data and the importance of security are top priorities; Ansaback holds ISO 27001 certification (Information Security Management Systems), and you can trust Ansaback to ensure compliance with all policies and regulations. The flexibility of our solutions enables us to scale services to meet fluctuating demand even under the most challenging circumstances.

For a confidential discussion call us now on 0800 088 7878.

“We use Ansaback 24/7 to take calls during the regular working day and out of hours…”

nhs

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Why Ansaback?
  • A powerful extension of your business
  • Great people, delivering great experiences
  • Making every contact count
Our People
Employees of the month

10 Steps to a Greener Contact Centre

January 17, 2017
One of the best New Year’s resolutions we’ve had here at Ansaback is to make our workplace greener. Suggestions have come from Customer Care...
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