24/7/365 Flexible and scalable support and customer service
Ansaback is one of only a few contact centres in the UK providing a range of 24/7/365 inbound and outbound call handling services for Telecoms customers. Ansaback’s dedicated fault handling and response management team offer you comprehensive first-line support every day of the year, giving you the power to resolve your customers efficiently whenever that fault arises.
Ansaback services in this sector include general customer support queries, line and fault resolution services and engineer call out, as well as first-line broadband and mobile telephony support. Also, Ansaback works a broad range of telecoms portals including but not limited to Gamma, Strategic Imperatives, TalkTalk, Ability, Affinity, eBillz Lite and Openreach.
Our specially trained team of advisors have the best technology and information at their fingertips, ready to offer swift, professional assistance that ensures customer retention and builds brand loyalty.
For a confidential discussion call us now on 0800 088 7878.
“A flexible and cost effective service that has achieved all the agreed objectives.”