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Construction and Property Call Centre

24/7/365 Construction and property portfolio maintenance

Ansaback provides a variety of inbound and outbound call handling and online services for the construction and property maintenance sector. We work with transport infrastructure and building companies to provide customer and public service during project construction, and we work with private sector and social housing organisations to provide the first point of contact for the public 24 hours a day, 365 days of the year.

Ansaback record all calls, so our customers have a complete audit trail of discussions with members of the public if problems arise. Our trained advisors can also work in a flexible manner to accommodate the needs of vulnerable people or to react to exceptional weather events.

Ansaback collaborates with a broad range of contractors and staff to schedule repairs and coordinate occupier property diaries. Our systems can interface with most off-the-shelf and bespoke workforce scheduling and diary systems to ensure smooth task assignment and tracking. Ansaback also works in a wide range of other UK markets and can bring our experience in payments, network telephony, and customer solutions to deliver the best services possible in any given operational scenario.

For a confidential discussion call us now on 0800 088 7878.

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Why Ansaback?
  • A powerful extension of your business
  • Great people, delivering great experiences
  • Making every contact count
Our People
Employees of the month

10 Steps to a Greener Contact Centre

January 17, 2017
One of the best New Year’s resolutions we’ve had here at Ansaback is to make our workplace greener. Suggestions have come from Customer Care...
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