So with Christmas just around the corner, the supermarket shelves shelves are full of festive fayre, the childrens wish lists are being sent to Santa, the high streets are filling up with busy Christmas shoppers, but have you considered the impact the festive period will have on your business?
Perhaps you close for a week (or two) over Christmas, perhaps you have Christmas sales that cause a short term spike in call traffic? Ansaback provide a whole host of call handling solutions, designed to help you manage your calls and enhance the service you deliver to your customers, ensuring that your customers can contact you (and not call your competitors instead).
At Ansaback we never close, we provide a 24/7 (365) service. We have professional and efficient customer service call handling agents handling calls for various clients, ensuring they can still deliver excellent customer service to their customer base, even when they themselves are busy, or closed.
For more information on how Ansaback can help you business manage your calls, either as overflow (to help to manage the peak in traffic) or to handle calls when your business in closed, please contact our sales team on 0800 088 7878 who will be happy to discuss the various options available.