We are delighted to welcome the newest member of our Ansaback Sales Team, Chris Barnard.
Nickname: Barney or Penfold
Job role: Pre-sales Manager
Start date: 11th August as the Pre-sales Manager but started at Ansaback on 11th July as a Bureau Advisor.
Internal promotion or external: Internal, from the Bureau
Previous roles held: Military Musician, Medic, Independent Financial Advisor, Insurance broker, customer service manager, Operations Manager, Project Manager, Training Manager, Training Consultant, Mentor & personal development coach, Training business owner & Managing Director. Construction industry (Home Automation) Interim managing director, SME Business turnaround consultant and Independent music teacher (Beginners to intermediate players).
What drew you to work in customer communications: I’ve always been involved in the industry in some way or other and as a customer focused individual, I tend to lean toward this type of managerial role generally. I’ve spent years in call centre environments since leaving the Armed Forces and as a result have been able to transfer my skills between the various businesses I’ve been fortunate enough to work with and for over a varied career.
How will your previous experiences help you in your new role: I believe my years of commercial experience, knowledge and professionalism stands me in good stead. After years as the owner of a service based business (that still trades) I’m able to add value to a broad spectrum of the business. As a professional coach and trainer (who still coaches and delivers training in my own time) I’ve learned what makes people tick and have developed my people skills accordingly. I’m all about people interaction and am a great believer in continuously developing that skill. Whatever job I take on, I always want to be the best that I can be at it.
Hobbies out of work: As a born again motorcyclist I have been a member of SERV Suffolk & Cambridgeshire (Service by Emergency Rider Volunteers) for the past 4 years. This is a group of volunteers that use their own bikes to deliver emergency blood, plasma and baby milk to various hospitals in East Anglia. We are not paid for this but it’s our way of giving back to the community. The public don’t tend to see us except at events as we are usually travelling around the county between 8pm and 6am. Volunteers usually average 2 to 4 shifts a month depending on our availability and can be called upon at any time to rush life saving blood to those that need it. http://servsc.org.uk/
As a former professional musician, I still play at a high level and am the chairman of the Essex Concert Band. I also play for the London Based ‘Help for Heroes’ band whenever they need additional players as well as ‘The Friends of Kneller Hall’ band that meets annually in October to play for charity. Members of the Kneller hall band are like me, all ex-military musicians who have attend the military school of music and studied there during their military careers. All of the bands I play for perform concerts to attain much needed funds for their chosen charities and we perform a concert a month during the year on average culminating in a Christmas concert at the end of the year.
Chris will have his cuppa milky with no sugar with a malted milk biscuit (preferably chocolate covered if available).
Welcome to the team Chris!