So, it has been a few days since the last snow shower (yes literally just days!) and despite it now being April the weather to date this year has been challenging to say the least. Today however, the sun is shining and the sky is blue and for the first time this year I genuinely believe that the worst is over and better weather is on its way (fingers, arms, legs, toes and anything else possible crossed!).
So how does the weather impact your business? Perhaps your staff have booked early holidays to escape the cold, or perhaps everyone is saving their holiday to make the most of the good weather (if it ever arrives)! Either way, less staff means less customer calls being answered, or lengthy queues for your customers.Whatever the weather is doing and whatever the impact is on your business, Ansaback provide a range of business services designed to ensure your calls are still answered at all times, 24/7 (365) if required, meaning the effects of the great british weather and the staffing issues this can cause will have little or no impact on the new or existing customers that are trying to get in touch with you.
From simple message taking services, through to full order lines and customer service call handling, we will help you build a continuity plan and/or call handling service that meets with your individual requirements and fits in with your own business needs. For further information please call Toni Vincent-Panich on 0844 544 6850.