A new survey published by the Business Continuity Institute (BCI) in association with BSI has revealed that 65% of organisations are extremely concerned or concerned about a cyber attack in 2013. The survey also reveals that 71% see the use of the Internet for malicious attacks as a major trend that requires a business continuity response with 42% seeking to manage the prevalence and high adoption of Internet-dependent services, such as the cloud, within their preparedness activities. The survey questioned 730 organisations from sectors as diverse as financial services, public administration and defence, retail and manufacturing in 62 countries including USA, UK, India, China, South Africa, Egypt and Brazil.
Other findings include:
• The leading threat of concern in 2013 is unplanned IT and telecom outages with 70% of organisations surveyed stating they were extremely concerned or concerned about this threat in 2013. This was followed in second place by concern over a data breach at 66%.
• Supply chain disruption and the underlying trend of increasing supply chain complexity figure prominently in the overall results and are lead concerns in manufacturing and retail sectors.
• 60% of respondents see the influence of social media as a major trend affecting reputation management and crisis communications, the second highest rated trend in the survey.
• Investment in business continuity is robust, in spite of difficult economic times, with 22% seeing increased investment in 2013 and 54% stating that investment will be maintained at appropriate levels. 14% expected investment to be cut, thereby limiting the scope or effectiveness of the programme.
Howard Kerr, Chief Executive at BSI, commented: “Businesses need to be more prepared than ever for every type of risk. The digital age is continuing to bring new challenges to organisations around the world. In order to counter this, cyber resilience must become part of an organisation’s wider business resilience strategy. Businesses can benefit from an integrated implementation of standards in areas such as business continuity management (ISO/IEC 22301) and information security (ISO/IEC 27001) to identify, prioritise and manage these threats.”
Ansaback 24/7 call centre is able to offer a PCI DSS Level 1 compliant solution and will be gaining the ISO 27001 / Information Security accreditation this August.