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Capability Statement

As businesses go online and operate 24/7/365, there is an increasing focus on the working practices associated with communications.  This capability statement explores Ansaback’s approach to working with vulnerable people; it forms the basis of our operational policies and the personal skills development plans for our staff.

We hope that by publishing this document, we will assist our Clients in considering the issues associated with designing customer services operations that people access either online or by their telephone.


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Why Ansaback?
  • A powerful extension of your business
  • Great people, delivering great experiences
  • Making every contact count
Our People
Employees of the month

3 years of support for St Elizabeth Hospice

July 19, 2017
Ansaback has supported local organisation, St Elizabeth Hospice, for 3 years. The charity was chosen because of the incredible work they do caring for...
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