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Capability Statement

As businesses go online and operate 24/7/365, there is an increasing focus on the working practices associated with communications.  This capability statement explores Ansaback’s approach to working with vulnerable people; it forms the basis of our operational policies and the personal skills development plans for our staff.

We hope that by publishing this document, we will assist our Clients in considering the issues associated with designing customer services operations that people access either online or by their telephone.

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Why Ansaback?
  • A powerful extension of your business
  • Great people, delivering great experiences
  • Making every contact count
Our People
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Contact Centre Décor

May 25, 2017
Working somewhere with funky décor is something we would all like (you’ve seen Google’s offices right?!), but how can we keep the functionality of...
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