One of the on-going challenges successful businesses face is in optimising customer satisfaction and developing customer relationship management. To be ‘there’ for your customers ‘round-the-clock’ has become more and more important in order to maintain and build a loyal customer base.
Here at Ansaback call centre we are helping our customers to achieve that by delivering excellent customer service in real time. How?
Ansaback’s telephone operators will answer your calls in your company name – 24 hours a day, 365 days a year. By using our sophisticated call logging and management systems, we can alert your nominated representative or implement whatever procedure that has been agreed with you. We can then advise your customer of the likely response time.
To find out more please call us on 0800 088 7878