Nowadays, customer enquiries can happen by phone, by email and even SMS; however, if your organisation only responds to phone enquiries, are the other mediums simply lost business?
Many organisations are now outsourcing their email and SMS handling, to minimise their daily workload but also to ensure that they do not lose out on this business.
Ansaback, a 24/7 telephone answering business can help with your emerging new media enquiries. We can create a bespoke service tailored for your business, to sort through all incoming emails and SMS messages, filtering out only those which are of importance. This can be a cost effective solution which reduces the need for additional staff to cope with email and SMS demand.
If you would like Ansaback to help manage all of your enquiries, then speak to a member of our sales team today.