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Telephony

Ansaback is an expert and a leading supplier of intelligent telephony communications. We supply clients across the globe with bespoke telephony, SMS, IVR, PCI compliant payment solutions and a myriad of reporting functions. On-site we have the latest Interactive Intelligence telephony switch that allows us to create bespoke telephony solutions to suit your needs.

We run our multi-sited network infrastructure and working with tier 1 partners including BT and Cable & Wireless; we have grown both in product innovation and network capabilities.  We now run an intelligent network environment capable of handling all manner of bespoke IVR and hosted communications services, offering a highly resilient environment to manage hosted communications channels.

Our experienced team includes developers with infrastructure experience building networks for the major carriers; IVR developers who have between them over 75 years expertise in the industry.

No campaign is too large; No project too complicated.

What do our customers say?

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Why Ansaback?
  • A powerful extension of your business
  • Great people, delivering great experiences
  • Making every contact count
Our People
Employees of the month

Bringing Advisors and Customers Together

October 30, 2017
Empower your advisors and give them the confidence to engage with the customer. When customers call into a contact centre, they are expecting a...
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