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Email Management

Are you able to monitor and respond to your incoming customer emails 24/7? Our email management software ensures that all customer emails are answered efficiently, promptly and professionally, meeting your requirements every step of the way, this is one of Ansaback’s most sought after multi-channel communication services. From ticketing and enquiries to bookings and customer service, our fully comprehensive offering will guarantee delivery of the highest level of service to your clients or customers.

With your customer in mind, we recruit dedicated email management advisers who have impeccable written skills and ability to apply the appropriate tone for your company, products, and services. These consultants invest time into getting to know your business, the brand, the products and services so that they can provide you with the very best email monitoring system; this allows your email responses to be familiar and identifiable with your customers and clients, which will build brand awareness and strengthen the customer relationship.

What do our customers say?

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Why Ansaback?
  • A powerful extension of your business
  • Great people, delivering great experiences
  • Making every contact count
Our People
Employees of the month

10 Steps to a Greener Contact Centre

January 17, 2017
One of the best New Year’s resolutions we’ve had here at Ansaback is to make our workplace greener. Suggestions have come from Customer Care...
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