An organised response when it matters most
Ansaback is capable of getting your business back on its feet. We operate a fully functional, separate disaster recovery centre for an added layer of disaster recovery protection. We’ll help you meet the challenges of the day, whatever the circumstances. Working closely with you to anticipate your needs in the event of an emergency, we’ll build a telephone disaster recovery plan which can be implemented swiftly and efficiently with just one call. We’ll devise a contact procedure to alert all key staff, keeping them briefed and updated at every stage of the operation, and calling your most important clients and partners to let them know what’s happening.
We are equipped to keep telephony and systems operational at all times so that you never lose contact with your customers. Ansaback can handle all emergency overflow through our UK contact centres, with full switchboard handling capabilities. When things go wrong, consistency and reliability are of paramount importance. Our highly trained staff can take over at any moment, treating your customers with such professional care and attention that they will never notice any difference. We have designed our state of the art technology with resilience in mind, with multiple levels of redundancy to ensure that you stay covered in the face of catastrophic events. With Ansaback, you have real peace of mind knowing that your lines are always open, and your customers remain well looked after.