Fire, flood, network failure, theft, technical outages or even traffic disruptions can have a massive impact on your business. Nobody likes to think about worst-case scenarios, but careful planning and preparation are crucial to getting operations back on their feet in the event of an emergency. Protect your customers, your staff, your reputation, and your bottom line with comprehensive, reliable disaster recovery services from Ansaback.
We’ll work with you to put together a telephone contact plan for all employees which we can activate at a moment’s notice. We’ll brief all relevant staff and provide regular updates to your designated disaster manager. Ansaback can get in touch with your business partners and key clients to let them know about the temporary communication arrangements.
Ansaback has full emergency overflow and switchboard call handling facilities at your disposal in the event of a disaster. We can instantly arrange to route all your calls through our own UK call centre, where they will be handled with professional courtesy and individual attention.
Our Intelligent Network Platform Services offer another level of security. By issuing clients with a non-geographical DDI number, we can use these disaster recovery services to redirect telephone calls to a remote contact centre in the event of total disruption to our own contact centre.
Ansaback’s high-spec IT infrastructure offers a vastly robust and resilient framework with multiple built-in redundancies. We are capable of withstanding whatever fate may throw our way, to facilitate your immediate recovery and keep you in contact with your customers.