The first agent being awarded this month is Sarah Watson, who is a valued member of the training team who works nights. Sarah recently jumped in last minute to supervise an evening shift – and also regularly helps out supervising a team handling call agents for an important Ansaback 24/7 client. She is always willing to help, even at short notice if required. Even a recent broken bone has not stopped her working her shifts! Well done Sarah (pictured bottom left).
The second agent to be awarded is Donna Hammond. Donna works on the Ansaback Plus team and has been a huge help to the day supervisors. Sarah has also been willing to move her shifts to accommodate the required hours for a specific Ansaback client. Well done Donna (pictured bottom left).