Ansaback has held the ‘Investors In People’ accreditation for the past 3 years and continue to adhere to the standards required. A productive and efficient working environment is key to this to achieve continuous business improvement. We know that our staff play a fundamental role to our success and we strive to ensure that they are recognised for their hard work and effort. This includes opportunities to progress and further their careers here at Ansaback.
A recent survey demonstrated that 73% of vacancies and 81% of promoted posts are filled internally demonstrating that we really do invest in our people. A prime example of this is Sharon Ball, who is our Operations Director. Sharon began her career at Ansaback as a call handling agent, she actually took the very first call in our call centre almost 12 years ago!