CallScripter Contact Centre Software

CallScripter is the next generation scripting tool, designed to maximise contact centre productivity whilst improving both agent and business efficiency. The software suits any organisation, regardless of size or business focus. The market leading customer portfolio currently includes solutions for the finance sector, outbound telemarketing operations and not for profit, to name but a few.

Fast, flexible and functional; CallScripter can create the most sophisticated of scripts. Facilitating the rapid set-up, handling and reporting of campaigns, CallScripter's open architecture allows for easy integration into third party applications. The product is also available in both a premise and hosted (SaaS) environment.

CallScripter are revolutionising the scripting experience, focusing on not dictating what an agent should say, but providing a framework upon which to build personalised and interesting conversations with customers. Initially created due to a direct requirement within Ansaback, and subsequently developed 'in-house', CallScripter is provided with a major unique selling point - the solution is built upon real experience and real working knowledge of a demanding contact centre environment.

For further information, please visit: www.callscripter.com.

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