2. March 2010 10:05
Ansaback reached a landmark recently, with the 9,000,000th call answered on Friday 15th August 2008.
Ansaback handles calls for over 1000 different clients and currently employs around 175 staff. They received the prestigious Investors in People accreditation in 2007. Celebrating the handling of their 9,000,000th call, Operation Director Sharon Ball commented "This is an exciting time for Ansaback having just handled our 9,000,000 call, which underlines our growing strength within the Call Centre industry. We pride ourselves in being a professional, customer focused call centre and we couldn't have done it without our dedicated team of employees".
Agents handling the calls at Ansaback were entered in to a prize draw, with a special prize for the 9,000,000th call answered, pictured below. Sharon Ball said "Business should show healthy growth again this year and we are looking forward to answering the 10,000,000th call soon!"