Instant Divert Facility

Divert calls to us quickly and easily, whenever you are too busy to take more calls, on the phone, in a meeting or out of work hours. On joining the instant divert service, you will be given your own DDI (Direct Dialler Identification) number on our exchange.

Each DDI number is programmed with your company name, which automatically appears on the operator's screen when a call is diverted to the service. As well as answering the call in your company name, the operator has access to the agreed company script, containing all the relevant information and procedure options.

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